Blackbaud Altru

Assistance and Resources

Get started

Check out our recommended steps for getting started with Blackbaud Altru.

User guides

Dive into the user guides for a full overview of concepts, features, how-tos, and best practices to get the most out of Blackbaud Altru.

What's new?

Discover the latest features released in Blackbaud Altru and check out the archive of previous releases.

Video library

Learn more about Blackbaud Altru with these great how-to videos. Perfect for those who want to see quick demos of Blackbaud Altru functionality.


View the Blackbaud University training options available for Blackbaud Altru.

Additional resources

Need more help? Check out these resources.

Customer Success

Connecting you with resources and information to help maximize your use of Altru.

Getting started

To ensure a successful Blackbaud Altru experience, follow these steps to get started.

Step 1 - Getting started

 For administrators

Step 2 - Understand your role

Step 3 - Join the conversation


Blackbaud University

Go further

Customer Success

Whether you are getting started or want to take advantage of the latest features, Blackbaud's Customer Success team is here to help you reach your goals.

Our adoption sessions unpack the "how do I" questions while covering best practices which help you get the most out of Altru.

Altru on-demand resource library

Check out our library of on-demand videos for all your tasks in Altru!

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Live adoption webinars

Engage in real-time conversations with Blackbaud experts via chat as they show you the latest best practices, tips and tricks.

Register now

Additional resources