Blackbaud Altru
Assistance and Resources
Get started
Check out our recommended steps for getting started with Blackbaud Altru.
User guides
Dive into the user guides for a full overview of concepts, features, how-tos, and best practices to get the most out of Blackbaud Altru.
What's new?
Discover the latest features released in Blackbaud Altru and check out the archive of previous releases.
Video library
Learn more about Blackbaud Altru with these great how-to videos. Perfect for those who want to see quick demos of Blackbaud Altru functionality.
Training
View the Blackbaud University training options available for Blackbaud Altru.
Additional resources
Need more help? Check out these resources.
Getting started
To ensure a successful Blackbaud Altru experience, follow these steps to get started.
Step 1 - Getting started
- Log in to blackbaud.com
- Enroll in the Basics of Altru learning path
- Enroll in the Altru Fundamentals learning path
For administrators
- View system requirements
- Add users to Blackbaud account
- Invite users to Blackbaud Altru
Step 2 - Understand your role
- Check out role based training guides
- Review how-to user guides
- Explore the Blackbaud Altru videos library
- Read Blackbaud Altru for Beginners
Step 3 - Join the conversation
- Connect with your peers in the Community
- Follow the Blackbaud Altru blogs for news and tips
- Join an upcoming event
Step 4 - Learn more
- Accelerate your ROI
- Explore Blackbaud University courses
- Learn best practices and industry standards
Training
Blackbaud University |
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User guides
Overview
Setup and administration
Analysis
Tickets and sales
ResearchPoint for Blackbaud Altru
Getting Started with ResearchPoint
Manage Prospects and Fundraisers for Major Giving
Prospect Research Wealth Record
Quick reference guides (QRGs)
System requirements
Blackbaud Altru System Requirements
New features
Customer Success
Whether you are getting started or want to take advantage of the latest features, Blackbaud's Customer Success team is here to help you reach your goals.
Our adoption sessions unpack the "how do I" questions while covering best practices which help you get the most out of Altru.
Altru on-demand resource library
Check out our library of on-demand videos for all your tasks in Altru!
Live adoption webinars
Engage in real-time conversations with Blackbaud experts via chat as they show you the latest best practices, tips and tricks.
Videos
Blackbaud Altru 101
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Introduction to Altru
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Basic Navigation and General Features
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Add and edit application users
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Sales and Program Management
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Fundraising and Development
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Membership Management
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Introduction to the Membership Record
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Customizing Your Home Page
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Using the Explorer Bar
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Using the Single Search
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Using Support Resources
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Introduction to Walkthroughs
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Query Basics
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Understanding Your Conversion